Материал: Разработка системы менеджмента качества на основе CALS-технологий

6.      Права

6.1 Требовать и получать от других структурных подразделений Компании необходимые документы и материалы (информацию) по вопросам, входящим в компетенцию подразделения.

.2 Вести переписку по вопросам, входящим в компетенцию подразделения, а также по другим вопросам, не требующим согласования с руководителем Компании.

.3 Представительствовать от имени Компании по вопросам, относящимся к компетенции подразделения, во взаимоотношениях с государственными и муниципальными организациями, а также другими Компаниями, организациями, учреждениями.

.4 Проводить и участвовать в совещаниях по вопросам, входящим в компетенцию подразделения.

.5 В необходимых случаях, при решении вопросов, связанных с поручением руководства Компании, привлекать в установленном порядке к совместной работе сотрудников других подразделений Компании.

.6 Давать разъяснения, рекомендации и указания по вопросам, входящим в компетенцию подразделения.

.7 Контролировать состояние трудовой дисциплины в подразделениях Компании и соблюдение работниками правил внутреннего трудового распорядка.

.8 Визировать документы, связанные с вопросами управления качеством.

.9 Передавать копии внутренние нормативные документы начальникам подразделений.

.10. Конкретные права сотрудников отдела указаны в соответствующих должностных инструкциях (ДИ начальника ОМК).

.        Ответственность

.1 Выполнение подразделением задач и функций, описанных в данном Положении.

.2 Соответствие законодательству издаваемых подразделением, и подписываемых руководителем инструкций, указаний и других правовых актов.

.3. Своевременность и качество исполнения поручений руководства Компании.

.4. Организацию в подразделении оперативной и качественной подготовки и исполнения документов, ведение делопроизводства в соответствии с действующими правилам и инструкциями, а также использование информации сотрудниками подразделения строго в служебных целях.

.5. Не разглашение сведений, составляющих коммерческую и служебную тайну Компании, его разработок, технологий, опытных, экспериментальных образцов.

.6. Соблюдение правил внутреннего трудового распорядка.

.7. Обеспечение сохранности имущества, находящегося в подразделении и соблюдение правил пожарной безопасности.

.8. Соблюдение сотрудниками подразделения трудовой и производственной дисциплины.

.9. Выполнение требований, описанных во внутренней документации Компании.

.10 Ответственность работников подразделения устанавливаются должностными инструкциями.

Приложение В

ИТЕГРИРОВАННАЯ СИСТЕМА МЕНЕДЖМЕНТА

КАРТА ПРОЦЕССА П-1

Взаимодействие с потребителем

Карта процесса «Взаимодействие с потребителем»

Лист согласования

к КП «Взаимодействие с потребителем»

Приложение Г

ИНТЕГРИРОВАННАЯ СИСТЕМА МЕНЕДЖМЕНТА

КАРТА ПРОЦЕССА ПУ-2

Управление финансами

Приложение Д

Раздел 1- technologies and Total quality management

Студент:

Консультант кафедры ФМПК:

Консультант - лингвист кафедры ФМПК:

Introduction

In the recent times international market is characterized by situation of hard competition, increase of complexity and research intensity of production, which brings new tasks for manufacturers, such as:

·        Limitation of time required to make a product;

·        Reduction of various costs required to make the product;

·        Improvement in quality of development and production;

·        Provision the guarantee of flexible and reliable maintenance service.most actual trend is application of CALS - technologies in order to support complicated research-intense products at all stages of its life cycle, from design to disposal. Based on the integral electronic presentation of data and general access to it, such innovative technologies provide the opportunity to significantly simplify the execution of stages of product’s life cycle and to increase labor productivity, which is based on of western colleagues experience, approximately by 30%.

1 CALS - technologies and Total quality management

.1      History of the emergence CALS - technologiessubjects of unified information space can freely use data concerning the product, such opportunity is provided by the key CALS element - the international standards, which regulate data presentation and the technology of access, use of computer networks and program-technical solutions.(Continuous Acquisition and Life-cycle Support) is a United States Department of Defense initiative for electronically capturing military documentation and linking related information.initiative has developed a number of standard specifications (protocols) for the exchange of electronic data with commercial suppliers. These standards are often referred to as simply "CALS". CALS standards have been adopted by several other allied nations.CALS initiative has endorsed IGES and STEP as formats for digital data.includes standards for electronic data interchange, electronic technical documentation, and guidelines for process improvement. The CALS Table Model is a DTD standard for representing tables in SGML/XML. (see also DocBook) The CALS Raster file format was developed in the mid-1980s to standardize on graphics data interchange for electronic publishing for the federal government. [1]was known formerly as Computer-aided Acquisition and Logistic Support. Within the framework of the International Committee for Standardization of ISO / TC 184 «Automation systems and integration», subcommittee SC 4 worked a set of standards «Industrial automation systems and integration». These standards are most often used by the automobile industry, aerospace industry, shipbuilding enterprises and other high-tech research-intensive fields of science and technology.the initiatives and strategies embodied in CALS improves system engineering (Rapid Prototyping) and the logistics organization (Virtual Enterprise)addition, CALS promotes concurrent and shared effort from “factory-to-foxhole” in four important areas:

Further, this customer-oriented initiative provides speed and agility between autonomous partners. A continuous process, CALS also brings a "clean room process" to the situation by empowering players with basic skills. As we delve more deeply into CALS, we also receive benefits from information technology (IT). In this area, the ALIS demonstrator is certainly a valued contribution.as we deal more with IT, we benefit from work already done on an operationalindustrial level (providing the next step is taken). But we should not forget that we are still, to a certain extent, in the definition phase. IT requires an incremental approach and strategy (continuous process).next step involving the NATO CALS Data Model and the NATO CALS Data(after its first fielding application) requires ALIS to go from a proposed model to the advanced model. At this point, it is time to call ALIS the AdvancedInformation System vs. the Acquisition Logistics Information System. To achieve rapid and accurate evolution from proposed model to advanced model requires very strong cooperation between both industry and the military, based on their common interests.[2]

The basic international standard of this complex is ISO 10303 STEP1. This standard is used during design of products for the possibility of unified description of the product in different fields. For the description of the data a special programming language EXPRESS is used.the framework of the STEP standard, attempt to create unified information models (ontologies) of a number of applications has been made. These models are called applied protocols. STEP is an aggregate of standards consisting of several parts. Parts are numbered and are designated, for example, ISO 10303-11. To date, more than 500 parts were developed, and some of them have the status of projects, which, at the moment, are applied protocols of STEP standard, and some parts have already been approved as ISO standards.main advantages of ISO 10303 are its compatibility with the standards of 9000 (Quality Management System) and ISO 14000 (environmental management system), support systems such as CAD / CAM and PDM, as well as the obvious focus on the creation of unified information space in the global system of trucking industry. [3]know the start-up of CALS came from benchmarking, which was conducted by DoD’s Defense Advanced Research Projects Agency (DARPA), of the best industrial practices, especially from the automotive industry (Figure 4). CALS is no longer viewed as a purely technical approach (the initial CALS Standards, Standard Generalized Markup Language [SGML], and others). Instead, it has become progressively understood as an attempt to introduce a holistic approach to defense and industry, emulating the best worldwide practices - including, for example, those in Japan (material management) and those in Europe (complex systems engineering).

.2 Preconditions for implementation of CALS

The advantages of using CALS technologies and standards:

·        Parallel implementation of complex projects by several working groups (parallel engineering) in the stages of design and manufacturing in order to save time which is required for product development;

·        Reducing the number of errors, which leads to decline in the required deadlines for the implementation of projects and a significant improvement of quality;

·        Tools and techniques of information support can be extended to post-production stages of the life cycle of products;

·        Improved communication between the companies that are involved in the process lifecycle management.technologies influence on economic performance:

·        Cost - cutting on the processes of technical preparation and development of new products;

·        Significant reduction in the time required to bring innovative products to market;

·        Reduction in proportion of defective items and costs;

·        Increased volumes of sales of those products which are equipped with electronic technical documentation conforming to the requirements of international standards;

·        Cost - cutting for maintenance and repair of products at the expense of improving the quality of information support for staff.of CALS standards in the enterprise includes:

·        Reformation of the number of processes in the enterprise at all stages of design, construction, pre-production, procurement, production management;

·        Use of innovative technologies;

·        Sharing of data obtained at different stages of the product life cycle;

·        Use of international standards in the field of information technology for successful combined use and management of information.process of development of implementation strategy of CALS standards begins with an analysis of the tasks of the enterprise, the choice of means to meet the challenges facing the company. The successful implementation of CALS standards depends largely on how well and detailed the methodology for implementation of these standards into the enterprise was developed.should be noted, that the CALS technologies don’t reject the existing automated systems for engineering companies, and are a means of ensuring their effective interaction.

It would be unpractical to change all systems which were earliest used at the enterprise during the implementation of the ISO 10303 STEP. Concept of CALS doesn't require a revolution alike to throw out all systems and start from scratch. The main idea of STEP-technologies is to create such informative structure within which framework existing systems are unite and integration, and new technologies are supplemented where they are necessary.first stage of improvement of information infrastructure is inventory of all automated systems used to support and improving existing processes. The analysis of these systems must determine at what stage of the lifecycle they are presented, which systems to keep and which systems to replace, or redevelop.the analysis stage it is necessary to find out current condition of systems and infrastructure, used by participants of the virtual enterprise, which include customers, partners, suppliers and other participants of logistic chain, and also to consider the question regarding future plans of partners and their approaches to standardization.a reliable information about the automated systems used at the enterprise, volume of data, necessary for the general use, having knowledge of the key systems of partners, customers and suppliers, it is possible to begin the designing of future architecture of the extended enterprise.of architecture includes a choice of hardware, network infrastructure and the software necessary for support of advanced processes and new style of work.of the essential components of architecture is the application software. The main recommendations concerning the choice and the improvement of the applied software are:

·        The use of open systems which facilitate an exchange and sharing of information;

·        The highest possible level of integration between systems both within the organization, and with external participants, in the circumstances when degree of integration and speed of its implementation must be determined by CALS strategy;

·        The use of commercial software products, which are allowed use and provide results of works in a standard way.the development of architecture of information system it is necessary to consider all applied software used at creation, combined use of information and it’s management.a data control the PDM STEP SUITE project is used, which was based on the ISO 10303 STEP standard. The project provides means of the structure description of a product, data control concerning product, management of the project, technological streams and management of a product configuration, etc. In PDM the variety of types of design data is maintained by their classification and the corresponding allocation of groups with characteristic sets of attributes. Such groups of data are aspects of the description, i.e. the description of products from the various points of view. For the majority of mechanical engineering CADs, characteristic aspects are the properties of components and assemblies (these data are called Bill of Materials - BOM), models and their documentary expression (the main examples are drawings, 3D visualization models, net representations for the final analysis, text descriptions), the structure of products that reflects correlations between components and assemblies and their descriptions in different groups.[4]a consequence of large volume of design data and existence of a number of versions of the projects, PDM should have the highly developed system of search of the necessary data by inputting a various criteria. Nowadays, the most well-known PDM-systems are ENOVIА and SmаrTeаm (Dessаult Systemes), Teаmcenter (Unigrаphics Solutions), Windchill (PTC), mySАP PLM (SАP), BааnPDM (BААN).