5. Положение об общественном примирителе на финансовом рынке (Финансовом омбудсмене) №2 от 20.09.2010. // СПС «КонсультантПлюс. [Электронный ресурс]. URL: http://www.consultant.ru/cons/cgi/online.cgi?req=doc&base=LAW&n=104584&fld=134&dst=1000000001,0&rnd=0.08740818814903539#09291996483768512 (Дата обращения 20.08.19).
6. Parliamentary Commissioner Act 1967. [Electronic source] // legislation.gov.uk http://www.legislation.gov.uk/ukpga/1967/13/contents (Accessed 22.08.19).
7. Parliamentary Commissioner Act 1967. Introductory Text. [Electronic source] //legislation.gov.uk http://www.legislation.gov.uk/ukpga/1967/13/introduction (Accessed 30.04.2020).
8. Fair Trading Act 1973. [Electronic source] // legislation.gov.uk http://www.legislation.gov.uk/ukpga/1973/41/contents (Accessed 27.12.19).
9. Health Service Commissioners Act 1993. [Electronic source] // legislation.gov.uk http://www.legislation.gov.uk/ukpga/1993/46/contents (Accessed 22.10.2019).
10. Pension Schemes Act 1993. Part X. [Electronic source] // legislation.gov.uk http://www.legislation.gov.uk/ukpga/1993/48/part/X/enacted (Accessed 22.10.19).
11. Housing Act 1996. [Electronic source] // legislation.gov.uk https://www.legislation.gov.uk/ukpga/1996/52/section/51 (22.10.19).
12. Housing Act 1996. IntroductoryText. [Electronic source] // legislation.gov.uk https://www.legislation.gov.uk/ukpga/1996/52/introduction (Accessed 30.04.2020).
13. Financial Services and Markets Act 2000. Part XVI. [Electronic source] // legislation.gov.uk http://www.legislation.gov.uk/ukpga/2000/8/part/XVI (Accessed 22.10.19).
14. Financial Services and Markets Act 2000. Schedule 17. [Electronic source] // legislation.gov.uk http://www.legislation.gov.uk/ukpga/2000/8/schedule/17 (Accessed 24.10.19).
15. Legal Services Act 2007. [Electronic source] // legislation.gov.uk https://www.legislation.gov.uk/ukpga/2007/29/contents (Accessed 22.10.19).
16. Подзаконные акты
17. The Personal and Occupational Pension Schemes (Pensions Ombudsman) Regulations 1996. [Electronic source] // legislation.gov.uk http://www.legislation.gov.uk/uksi/1996/2475/contents (Accessed 25.10.19).
18. The Personal and Occupational Pension Schemes (Pensions Ombudsman) (Procedure) Rules 1995. [Electronic source] //legislation.gov.ukhttp://www.legislation.gov.uk/uksi/1995/1053/contents (Accessed 25.10.19).
19. The County Court (Pensions Ombudsman) (Enforcement of Directions and Determinations) Rules 1993. [Electronic source] // legislation.gov.uk http://www.legislation.gov.uk/uksi/1993/1978/contents/made (Accessed 25.10.19).
20. FCA Handbook. [Electronic source] // Financial Conduct Authority. https://www.handbook.fca.org.uk/handbook/DISP/ (Accessed 24.10.19).
21. Framework Document. [Electronic source] //Housing Ombudsman Service. https://www.housing-ombudsman.org.uk/wp-content/uploads/2018/05/dec-2017-tho-framework-document.pdf (Accessed 27.04.2020).
22. The Scheme. [Electronic source] // Housing Ombudsman Service. https://www.housing-ombudsman.org.uk/wp-content/uploads/2018/05/Housing-Ombudsman-Scheme-May-2018.pdf (Accessed 15.12.19).
23. Scheme Rules. [Electronic source] // Legal Ombudsman. https://www.legalombudsman.org.uk/wp-content/uploads/2019/03/Scheme-Rules-1-April-2019.pdf (Accessed 15.11.2019).
24. Carroll A. Constitutional and Administrative Law. Pearson Education UK. 2017. 779 P.
25. Parpworth N. Constitutional and Administrative Law. Oxford University Press. 2012. 543 P.
26. Stacey F. The British Ombudsman. New York, NY: Oxford University Press. 1971. 351 P.
27. Сунгуров А. Ю. Институт омбудсмана: эволюция традиций и современная практика: Дис. …доктора юридических наук. М., 2007.
28. Хаманева Н. Ю. Защита прав и свобод граждан в сфере исполнительной власти в Российской Федерации: Дис. …доктора юридических наук. М., 1997.
29. Волков Н. А. Возникновение и особенности функционирования института уполномоченных по правам человека (омбудсманов) в зарубежных странах. // Среднерусский вестник общественных наук. 2009. № 3. С. 93 - 99.
30. Галяутдинов Б. С. Правовая природа института Уполномоченного по правам человека (омбудсмена) в Российской Федерации. // Вестник Пензенского государственного университета. 2014. №2. С. 40 - 47.
31. Корженевская Н. В. Факторы формирования института омбудсмена: кросс-конституционный анализ. // Национальная ассоциация учёных. 2015. №2-6. С. 88 - 90.
32. Корнилов Р. Б. История создания института омбудсмена в мире. // Образовательная система: вопросы теории и практики. Сборник научных трудов. 2019. С. 82 - 85.
33. Королёва И. В. Мягкое право как регулирующий инструмент между правом и политикой. // Теория и практика общественного развития. 2018. №7. С. 97 - 100.
34. Тхаркахо М. М. Особенности формирования института омбудсмена в зарубежных странах. // Вестник Адыгейского государственного университета. 2008. №2. С. 228 - 232.
35. Чиркин В. Е. О понятии «ветвь государственной власти». // Право и политика. 2003. №4. С. 4 - 6.
36. Garner J. The British Ombudsman. [Electronic resource] // The University of Toronto Law Journal. 18(2). 1968. P. 158 - 164. JSTOR. https://www.jstor.org/stable/825260 (Accessed 23.10.2019).
37. Gilad S. Juggling Conflicting Demands: The Case of the UK Financial Ombudsman Service. [Electronic source] // Journal of Public Administration Research and Theory. 19. 2008. P. 661 - 680. (Accessed 25.10.2019).
38. Jain M. P. The First Year of Ombudsman in England. [Electronic resource] // Journal of the Indian Law Institute. 14(2). 1972. P. 159 - 186. JSTOR. https://www.jstor.org/stable/43950128 (Accessed 25.10.2019).
39. Jдgerskiцld S. The Swedish Ombudsman. [Electronic resource] // University of Pennsylvania Law Review. 109(8). 1961. P. 1077 - 1099. JSTOR. https://www.jstor.org/stable/3310586 (Accessed 23.10.2019).
40. Maer L., Priddy S. Parliament. House of Commons (21 July 2018) The Parliamentary Ombudsman: role and proposals for reform. Briefing paper. [Electronic source] // House of Commons Library. 2018. P. 4. UK Parliament Research Briefings. http://researchbriefings.files.parliament.uk/documents/CBP-7496/CBP-7496.pdf (Accessed 23.09.2019).
41. Orfield L. B. The Scandinavian Ombudsman. [Electronic resource] // Administrative Law Review. 19(1). 1966. P. 7 - 74. JSTOR. www.jstor.org/stable/40708529 (Accessed 23.10.2019).
42. Rowat D. The Parliamentary Ombudsman: should the Scandinavian scheme be transplanted? // International Review of Administrative Sciences. 1962. Vol. 28. № 8. P. 399 - 405.
43. Доклад Уполномоченного по правам человека в Российской Федерации за 2019 год. // Официальный сайт Уполномоченного по правам человека в Российской Федерации. [Электронный ресурс]. URL: http://ombudsmanrf.org/upload/files/docs/lib/doc2019_fin_compressed.pdf (Дата обращения 28.04.2020).
44. About us. [Electronic source] // The Furniture Ombudsman. http://www.legislation.gov.uk/ukpga/1967/13/contents (Accessed 22.10.19).
45. Annual report and Accounts. [Electronic source] // Financial Ombudsman Service. https://www.financial-ombudsman.org.uk/files/238106/Annual-report-and-accounts-for-the-year-ended-31-March-2019.pdf (Accessed 26.12.2019).
46. Annual Reports and Accounts 2018/19. [Electronic source] // Pensions Ombudsman. https://www.pensions-ombudsman.org.uk/wp-content/uploads/TPO-Annual-Report-2018-2019.pdf (Accessed 27.12.2019).
47. Annual Reviews. [Electronic source] //Financial Ombudsman Service. https://www.financial-ombudsman.org.uk/publications/annual-reviews (Accessed 29.04.2020).
48. Articles of association. [Electronic source] // Financial Ombudsman Service. https://www.financial-ombudsman.org.uk/faq/pdf/articles_of_association.pdf (Accessed 24.10.19).
49. Financial Services and Markets Act 2000. Explanatory Notes. Part XVI: The Ombudsman Scheme. [Electronic source] //legislation.gov.uk http://www.legislation.gov.uk/ukpga/2000/8/notes/division/6/16 (Accessed 30.04.2020).
50. Frequently asked questions. [Electronic source] // The Furniture Ombudsman. https://www.thefurnitureombudsman.org/faq-resources/frequently-asked-questions/ (Accessed 01.01.2020).
51. Glossary. Parliamentary and Health Service Ombudsman.[Electronic source] // www.parliament.uk https://www.parliament.uk/site-information/glossary/parliamentary-commissioner-for-administration/ (Accessed 21.09.2019).
52. How can we help? [Electronic source] // The Furniture Ombudsman. https://www.thefurnitureombudsman.org/how-to-complain/ (Accessed 27.12.19).
53. Legal Services Act 2007. Explanatory Notes. Summary. [Electronic source] // legislation.gov.uk http://www.legislation.gov.uk/ukpga/2007/29/notes/division/4 (Accessed 30.04.2020).
54. Medie-ombudsmannen. [Electronic source] //Medie-ombudsmannen. https://medieombudsmannen.se/ (Accessed 30.04.2020).
55. Memorandum of association. [Electronic source] // Financial Ombudsman Service.https://www.financial-ombudsman.org.uk/faq/pdf/memorandum_of_association.pdf (Accessed 24.10.19).
56. New Pensions Ombudsman appointed. [Electronic source] //GOV.UK https://www.gov.uk/government/news/new-pensions-ombudsman-appointed (Accessed 28.04.2020).
57. Office of Fair Trading. // GOV.UK https://www.gov.uk/government/organisations/office-of-fair-trading (Accessed 27.12.19).
58. Ombudsmдn. // Regeringskansliet. https://www.regeringen.se/lattlast-information-om-regeringen-och-regeringskansliet/den-svenska-samhallsmodellen/ombudsman/ (Accessed 30.04.2020).
59. Our Team. [Electronic source] //The Pensions Ombudsman. https://www.pensions-ombudsman.org.uk/our-team/ (Accessed 28.04.2020).
60. Pensions Ombudsman reappointed. // https://www.gov.uk/government/news/pensions-ombudsman-reappointed
61. Reklamombudsmannen. [Electronic source] //Reklamombudsmannen. https://www.reklamombudsmannen.org/ (Accessed 30.04.2020).
62. Slцseriombudsmannen. [Electronic source] //Skattebetalarna. https://skattebetalarna.se/sloseriombudsmannen/ (Accessed 30.04.2020).
63. The Association. [Electronic source] //Ombudsman Association. https://ombudsmanassociation.org/the-ombudsman-association.php (Accessed 29.04.2020).
64. The Furniture Ombudsman Annual Review 2018. //TheFurnitureOmbudsman. https://www.thefurnitureombudsman.org/_documents/Annual-Review-2018_v10b.pdf (Accessed 18.12.2019).
65. The Housing Ombudsman Annual Report and Accounts 2018-19. [Electronic source] //HousingOmbudsman. https://www.housing-ombudsman.org.uk/wp-content/uploads/2019/07/Housing-Ombudsman-ARA-2018-19-Web-Accessible.pdf (Accessed 28.12.19).
66. The Office of Legal Complaints Annual Report and Accounts. //LegalOmbudsman. https://www.legalombudsman.org.uk/wp-content/uploads/2019/09/FINAL-OLC-Annual-Report-2018-19-Online.pdf (Accessed 25.12.19).
67. The Ombudsman's Annual Report and Accounts 2018-2019. // Parliamentary and Health Service Ombudsman. https://www.ombudsman.org.uk/sites/default/files/PHSO_Annual_Report_and_Accounts_2018-2019.pdf (Accessed 25.12.2019)
68. What happens if we investigate [Electronic source] // Parliamentary and Health Service Ombudsman. https://www.ombudsman.org.uk/sites/default/files/PHSO_Stage_Three_Information_leaflet_2019.pdf (26.04.2020).
Приложения
Ответ сотрудника Справочной службы Палаты Общин