Материал: Business Communication and Correspondence Деловая коммуникация и коммерческая корреспонденция. Меркулова Н.В

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Do not be tempted to demonstrate your individuality by using a non-standard paper size: you will simply irritate the employer. There are basically 2 standard paper sizes, depending on the part of the world:

A4 (297 x 210 millimetres) - used largely in Europe, including the United Kingdom

US Letter Size (8 1/2 x 11 inches) - used largely in the United States You must judge for yourself the most appropriate size for the company or

companies to which you are applying.

Remember that your CV may be read and handled by several people. It will also be an important document during the interview that you hope to have. Choose a good quality, fairly heavy paper so that it will remain in good condition at all times. Normal photocopying paper is 80g/m2 in weight. This is a little too light and will soon look creased and dirty. 100g/m2 or 115g/m2 would be better.

Choose an easy-to-read typeface. Typefaces are designed for specific purposes. The standard typefaces Times New Roman or Arial are perfect for your CV. Not too small, not too large! A size of 12 point would be appropriate.

DO NOT USE ALL CAPITALS LIKE THIS! CAPITALS ARE VERY DIFFICULT TO READ AND MAY BE CONSIDERED IMPOLITE IN THE ENGLISH-SPEAKING WORLD. Do not use a lot of italic like this. Italic can also be difficult and irritating to read. Do not use a fancy typeface. It is not appropriate for a professional document.

In general, 5 or 6 headings will be enough for most resumes or CVs. However, sometimes you will want to use more headings - when applying for a particular job for which additional information is appropriate. Here is a CV layout with most of the possible headings that you can choose from:

 

 

 

 

 

 

 

 

 

 

Your name

 

 

 

 

Include a good photo

 

 

First name Surname (for example,

 

if you want

 

 

John Brown)

 

 

 

 

or if requested

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Address

 

17 Any Road, ANY TOWN, Any country

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Telephone

+44 171 123 4577

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fax

 

 

+44 171 123 4577

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Email

 

 

myname@anydomain.net

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

single

 

 

 

 

 

Marital

 

 

married

 

 

 

 

 

 

 

 

 

 

 

 

 

divorced

 

 

 

 

 

status:

 

 

 

 

Personal Information

 

 

 

 

separated

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

widowed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Nationality:

 

 

Russian

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Date

 

of

 

 

State your date of birth in the form 1 January

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

birth:

 

 

 

1990 or January 1st, 1990

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Age:

 

 

 

23

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Place

of

 

 

Town, Country

 

 

 

 

 

 

birth:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Objective

 

 

 

State the position or opportunity that you are looking for.

 

 

 

 

 

(This must be short. One or two lines only.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Summary

of

 

 

Make a short list of the qualifications you have for this job.

 

 

 

 

(This should be short. Your full qualifications will appear

 

 

qualifications

 

 

 

 

 

 

 

later under 'Education').

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Professional

 

 

 

List your jobs in reverse chronological order (last is first).

 

experience

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Education

 

 

 

List

your university/school in

reverse chronological order

 

 

 

 

(last is first).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Any additional special abilities you have (for example,

 

 

Specialized skills

 

 

computer programming) that may be of interest to the

 

 

 

 

 

 

employer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Patents

and

 

 

List any relevant inventions you have made or books,

 

 

publications

 

 

 

articles and papers you have published.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Additional

 

 

 

 

 

 

 

 

 

 

 

 

professional

 

 

 

List any relevant work activities not listed elsewhere.

 

 

activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Professional

 

 

 

List any relevant professional associations or clubs of which

 

 

memberships

 

 

 

you are a member.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Extracurricular

 

 

 

List any relevant activities that you have outside work.

 

 

 

 

 

 

 

activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Volunteer

 

 

 

List any relevant activities (present or past) that you have

 

 

experience

 

 

 

done unpaid.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Awards received

 

 

List any relevant awards or prizes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Accreditations

 

 

 

List

any

official recognition

of you by a relevant

 

 

 

 

 

organization.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Security clearance

 

 

For certain jobs with government or companies contracted

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

77

 

 

 

 

 

 

 

by government, it may be necessary to state your level of

 

 

 

 

 

 

 

 

 

 

 

 

authorization to work on classified or confidential projects.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Civil service grades

 

 

If relevant, list your grades or levels as a civil servant (that

 

 

 

 

is, state employee).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Community

 

 

 

List anything you do for your local community (for example

 

 

activities

 

 

 

church or school) if it is important or relevant for this job.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If necessary, list the languages you can speak. You can use

 

 

 

 

 

the following descriptions:

 

 

 

 

 

mother tongue

 

Languages

 

 

 

fluent

 

 

 

 

 

excellent

 

 

 

 

 

good

 

 

 

 

 

some knowledge

 

 

 

 

 

 

 

 

 

 

 

 

 

Travel

 

 

 

Details of travel and exposure to cultural experiences that

 

 

 

 

 

may support your application.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interests

and

 

List things that you like or like doing (for example governor

 

activities

 

 

 

of local school, going to opera, drama or tennis).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

List your favourite leisure-time activities (for example,

 

 

Hobbies

 

 

 

stamp-collecting). You should include this only if you think

 

 

 

 

 

it will be interesting for the employer. You may prefer to

 

 

 

 

 

 

 

 

 

 

 

 

include this under 'Interests and activities'.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Additional

 

 

 

Add any additional information that is necessary and

 

 

information

 

 

 

relevant for a particular job.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If required, give the names and addresses of (two) people

 

 

References

 

 

 

who can give you a reference. Alternatively, you can state

 

 

 

 

 

 

'Available on request.'

 

 

 

 

 

 

 

 

3.Practical Recommendations

1. Do be positive. Do look forward to the future. Do emphasize the benefit you will bring to an employer.

3.Do use active verbs.

4.Do keep to the point. Be relevant.

5.Do create an organised layout.

6.Do be neat. Do use good quality paper. Do use a word-processor (computer). Do use wide margins. Do use plenty of white space. Do use a good quality photo (if you use a photo).

7.Do check your work for spelling errors. Do check your work for grammatical errors. Do ask a friend to look at your CV and letter.

8.Do sign your letter with a fountain pen.

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9.Don't look backward to the past.

10.Don't write CV or Resume at the top.

11.Don't write Mr, Mrs or Miss in front of your name. Don't give personal details (place of birth, age etc) unless necessary.

12.Don't give full addresses of past employers. Don't give minor or unimportant school qualifications. Don't give lots of irrelevant or unimportant hobbies.

14.Don't write names in capital letters. Don't use lots of different typefaces (fonts) and sizes. Don't use lots of capital letters, italics or fancy typefaces. Don't use coloured paper.

15.Don't make your covering letter more than 1 page. Don't make your CV/resume more than 2 pages.

If you want people to read your CV, your language must be simple and clear:

Use short words and short sentences.

Do not use technical vocabulary, unless you are sure that the reader will understand it.

Talk about concrete facts ('I increased sales by 50%'), not abstract ideas ('I was responsible for a considerable improvement in our market position').

Use verbs in the active voice ('I organised this exhibition'), not passive voice ('This exhibition was organised by me'). Generally, the active voice is more powerful, and easier to understand.

Certain words are used frequently by recruiters in their job descriptions. You can study recruiters' advertisements and job descriptions and try to use these words in your CV and covering letter.

The most powerful words are verbs. And the most powerful verbs are action verbs. (Action verbs describe dynamic activity, not state):

 

to sell, to manage

Verbs of action

 

 

 

to be, to exist

Verbs of state

 

 

So you should use plenty of action verbs matched to your skills, and use them in the active form, not the passive form. Which of these two sentences do you think is the more powerful?

 

 

 

 

 

 

I increased sales by 100%.

 

Active form

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sales were increased by 100%.

 

Passive form

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Here is a list of typical action verbs categorised by skill:

 

Communication

 

 

Management

 

 

Research

 

 

Technical

 

 

 

 

 

 

 

 

 

 

skills

 

 

skills

 

 

 

skills

 

 

skills

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

address

 

assign

 

 

 

collectcritique

 

assemble

 

arbitrate

 

attain

 

 

 

define

 

build

 

correspond

 

chair

 

 

 

detect

 

calculate

 

draft

 

coordinate

 

 

 

diagnose

 

devise

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

79

 

 

 

 

 

edit

 

delegate

 

evaluate

 

engineer

 

lecture

 

direct

 

examine

 

fabricate

 

mediate

 

execute

 

explore

 

maintain

 

motivate

 

organise

 

extract

 

operate

 

negotiate

 

oversee

 

identify

 

overhaul

 

persuade

 

plan

 

inspect

 

program

 

present

 

recommend

 

interpret

 

remodel

 

publicise

 

review

 

investigate

 

repair

 

reconcile

 

strengthen

 

summarise

 

solve

 

speak

 

supervise

 

survey

 

upgrade

 

write

 

train

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Creative

 

Financial

 

Sales

 

Teaching

 

skills

 

skills

 

skills

 

skills

 

 

 

 

 

 

 

 

 

conceptualise

 

administer

 

 

 

advise

 

 

 

 

 

clarify

 

create

 

allocate

 

 

 

 

 

 

 

 

coach

 

design

 

analyse

 

sell

 

 

 

 

 

elicit

 

fashion

 

appraise

 

convert

 

 

 

 

 

enable

 

form

 

audit

 

close

 

 

 

 

 

encourage

 

illustrate

 

balance

 

deal

 

 

 

 

 

explain

 

institute

 

budget

 

persuade

 

 

 

 

 

facilitate

 

integrate

 

calculate

 

highlight

 

 

 

 

 

guide

 

invent

 

control

 

satisfy

 

 

 

 

 

inform

 

originate

 

compute

 

win over

 

 

 

 

 

instruct

 

perform

 

develop

 

sign

 

 

 

 

 

persuade

 

revitalise

 

forecast

 

 

 

 

 

 

 

 

stimulate

 

shape

 

project

 

 

 

 

 

 

 

 

train

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.British and American English

There are sometimes differences between British and American English and conventions. Here is a guide to some of the most important differences for your CV/resume and covering letter.

But remember, this is a guide only - there are no strict rules. For example, some British people like to use 'American' words, and some American people like to use 'British' words:

 

British

 

 

 

American

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

resumé

CV/curriculum vitae

resume

covering letter

cover letter

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